Please read this document carefully before registering or using cuci24's services. By creating an account, you agree to comply with all terms and conditions set out herein.
This terms document constitutes a binding agreement between you as the user and cuci24 as the platform operator.
The six most important points in cuci24's Terms & Conditions that every member should understand before playing.
Registration and use of the cuci24 platform is strictly limited to individuals aged 18 and above. cuci24 reserves the right to request proof of age at any time and to suspend any account found in breach of this requirement.
Each user is permitted to hold only one cuci24 account. Opening multiple accounts under a single individual will result in all accounts being suspended and balances may be forfeited without prior notice.
The minimum deposit at cuci24 is RM 20 and the minimum withdrawal is RM 50. All transactions are processed through accepted Malaysian payment methods, including DuitNow and Touch 'n Go eWallet.
All cuci24 bonuses are subject to wagering requirements as clearly stated in each promotional offer. Breaching any bonus terms will result in the forfeiture of the bonus and any associated winnings.
Any form of fraud, money laundering, system bug exploitation, or use of automated software (bots) is strictly prohibited on cuci24 and may result in legal action.
Cuci24 provides deposit limit, betting limit, and self-exclusion tools to help members play responsibly. Every member has the right to use these tools, and they will be enforced by cuci24.
Have questions about these terms? The cuci24 team is here to help.
View FAQImportant: By registering an account with cuci24, you confirm that you have read, understood, and agreed to be bound by all the Terms & Conditions set out in this document. If you do not agree, please do not use the cuci24 platform.
These Terms & Conditions ("Agreement") constitute a legally binding agreement between you ("User" or "Member") and cuci24 ("Company", "We", or "Platform"). This Agreement governs your use of the cuci24.net website and all related services provided by cuci24.
By accessing, registering for, or using any part of the cuci24 platform — including Sports Betting, slot games, Live Casino, and all other services — you agree to fully comply with and be bound by these Terms & Conditions.
Cuci24 reserves the right to update, modify, or replace any part of these Terms & Conditions at any time. It is your responsibility to check this page periodically for any changes. Continued use of the cuci24 platform after any changes are published constitutes your acceptance of those changes.
To be eligible to register and use the cuci24 platform, you must meet all of the following requirements:
Age Verification: cuci24 reserves the right to request age verification documents (such as a copy of your MyKad or passport) at any time. Failure to submit the requested documents within the specified timeframe may result in a temporary suspension or permanent closure of the account.
Each individual is permitted to hold only one (1) active cuci24 account. Opening multiple accounts under a single individual — whether using the same or different names, addresses, phone numbers, or payment methods — is strictly prohibited and may result in:
You are solely responsible for ensuring that all information provided during registration and while using your cuci24 account is accurate, complete, and up to date. Providing false or misleading information may result in account suspension and withdrawal holds until verification is completed.
You are solely responsible for keeping your cuci24 account password and login details confidential. Do not share your login information with anyone. cuci24 will not be held liable for any losses resulting from unauthorised access caused by your own failure to secure your account.
Cuci24 supports a wide range of popular and secure payment methods in Malaysia. All financial transactions are processed securely using industry-standard encryption technology.
| Transaction Type | Minimum Limit | Maximum Limit | Processing Time |
|---|---|---|---|
| Deposit | RM 20 | RM 30,000 / day | Instant |
| Standard Withdrawal | RM 50 | RM 10,000 / day | 5 – 10 minutes |
| VIP Member Withdrawal | RM 50 | RM 50,000 / day | 5 minutes |
Cuci24 accepts the following payment methods for deposits and withdrawals:
Cuci24 reserves the right to request full identity verification before processing withdrawals, particularly for amounts exceeding RM 5,000. This is done to ensure account security and compliance with anti-money laundering regulations. Documents that may be requested include a copy of your MyKad and a recent bank statement.
The name on the bank account or e-Wallet used for withdrawals must match the name registered to your cuci24 account. Withdrawals to third-party accounts will not be processed and may result in the account being suspended for investigation.
Cuci24 offers a variety of bonuses and promotions for both new and existing members. All bonuses are subject to specific terms stated alongside each offer. The following general terms apply to all cuci24 bonuses:
All cuci24 bonuses are subject to minimum wagering requirements before winnings can be withdrawn. The wagering requirement for each bonus is clearly stated on the relevant promotions page. As a general guide:
Cuci24 uses advanced detection systems to identify bonus abuse. Activities considered bonus abuse include risk-free wagering, using arbitrage strategies to meet wagering requirements, and account collusion to obtain bonuses. Any bonus abuse will result in the forfeiture of the bonus and all associated winnings.
Cuci24 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice. Any changes to bonus terms will be communicated via the platform and will not apply retroactively to bonuses already active.
All betting activity on cuci24 — including Malaysia Super League football, EPL, BWF badminton, e-sports, slots, and Live Casino — is subject to the following rules:
Slots & Casino Note: All slot and casino games on cuci24 use an independently audited RNG (Random Number Generator) system. Every round outcome is entirely random and is not influenced by any party, including cuci24 itself.
Cuci24 users are strictly prohibited from engaging in the following activities. Violation of any of these prohibitions may result in immediate account closure, forfeiture of all funds, and legal action:
Cuci24 reserves the right to suspend or close any account at any time, with or without notice, for reasons including breach of these Terms & Conditions, suspected fraud, or at the request of a relevant authority. In cases of closure due to a violation, the account balance may be forfeited.
You may close your cuci24 account at any time by contacting our support team via Live Chat or email. Before closure, please ensure all withdrawals have been processed and that there are no active bonuses with unfulfilled requirements. Any remaining funds will be returned to you via your original payment method.
Cuci24 is committed to promoting responsible gaming. We believe that betting should remain a form of entertainment and not a primary source of income or a means of solving financial difficulties. With this in mind, cuci24 provides the following tools to help members manage their gaming activity:
To find out more or to activate any of these tools, please visit the Responsible Gaming or contact the cuci24 support team.
The cuci24 platform is provided "as is" without any express or implied warranties. cuci24 does not guarantee that the platform will be free from interruptions, errors, or technical defects at all times. To the fullest extent permitted by applicable Malaysian law, cuci24 shall not be liable for:
Cuci24 reserves the right to amend, update, or replace any part of these Terms & Conditions at any time at our sole discretion. Members will be notified of any material changes via a notice on the platform or by registered email at least 7 days before the changes take effect, except where immediate action is required.
It is your responsibility to review this page periodically. The "Last Updated" date at the top of this document will always reflect the date of the most recent amendment. Continued use of the cuci24 platform after any amendment takes effect constitutes your acceptance of the updated terms.
If you have any questions, concerns, or complaints regarding cuci24's Terms & Conditions, please contact us through the following channels. Our team is available to assist you 24 hours a day, 7 days a week:
The average Live Chat response time is under 2 minutes. For written enquiries sent via email, we will reply within 24 hours on business days.
Join over 500,000 Malaysian players who already trust cuci24. Register for free today and claim a welcome bonus of up to RM 588.